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Privacy Policy as at 13 April 2024

At DUKAPOS, we respect your privacy. We endeavor to make our policies for the collection and use of information relating to you and others who use our services understandable and fair. This Privacy Policy (this "Policy") describes the information we collect, how we use that information, the purposes for which we share such information with others, and how you can contact us to ask any questions or express any concerns you may have about our privacy practices or information that you have provided.

This Policy applies to information collected by our applications for mobile and tablet devices, laptops, and desktops (collectively, the "App") and the DUKAPOS website (www.dukapos.co.ke, the "Site"). We may refer to the App and the Site collectively as our "Service." We refer to the content offered through our service as "Content." Words such as "purchase" or "sale" (and similar terms, including all tenses), as applied to Content (including any Content the Company makes available for free), refer to the grant to you of a limited license as described in the applicable end user license agreement, terms of use, or terms of service.

This Policy does not cover the collection and use of your personal data by our business partners, and does not cover any information that may relate to DUKAPOS outside of the App and the Site.

The company that operates as DUKAPOS and provides the Service is Sive Ventures. (the "Company"),Baraka Plaza Utawala, Road, Nairobi Kenya. You can contact us by email at support@dukapos.co.ke .We may also refer to the Company by words such as "we," "us," or "our."

1.0 Information we colect and how we use it

We collect information that you input into our Service and data generated by your use of our Service. We describe these two types of information below and explain how, alone or in combination with other data we collect, we use them.

1.1 Information You Input

You may input information to make use of certain features of our Service. For example, when you create an account with us you will enter information about yourself such as username, email address, and other relevant information we request, when you use the search features on our Service you enter the terms you wish to search for. You enter your payment method information to purchase Content through your account with us. Such payment method information (including account numbers, expiration dates, and security codes) is transferred to a third-party provider of payment services and is not retained by us.

We use your account with us to allow Content that you have purchased while logged in on one device to be accessible (synchronize) on all devices through which you access our Service while logged into your account. Our specialized applications, which are limited to certain types of Content, may only be used to access and read Content within the scope of the Content they offer.

Records of all Content synchronized to your account with us may be used and shared as described in this Policy, including Content initially purchased through a service of ours with a separate privacy policy.

We may use your search terms to recommend to you Content that we think might interest you. We may use your email address to let you know about products, services, events, or issues relating to the world of comic books and other content that might interest you. You may opt out of receiving marketing emails through a link in such emails or by notifying us at support@dukapos.co.ke. Whether or not you opt out of such emails, we may use your email address to provide information to you regarding your purchases, including any enhanced features that may be made available, changes to our terms of service or policies, service or operational matters, and other matters as permitted by applicable law.

1.2 Information We Collect Automatically

Hardware, Software, and Network Data

We may collect information about the type and version of the device you use to access our Service, operating system, IP address assigned to the device by the third party providing Internet access to the device, unique device identifiers, and mobile network information, including mobile phone number. In the case of the App, this information may include an identifier generated by us or by the operating system of your device to enable us to identify the App that you have downloaded.>

This information will enable us to provide to your device Content properly configured for that device, to keep a record of the Content that you purchase, and to analyze activity on our Service. If you choose to create an account with us, that record will enable you to synchronize Content as described above.

In addition to the uses noted above, we may use IP addresses to detect and mitigate fraud or to determine what postal code and/or Country the device is in. We may use that data to comply with various legal obligations, such as geographic restrictions on the distribution of certain Content and payment of taxes, to display geographically appropriate Content, policies, notices, and advertisements, and to better understand the geographic distribution of our customers.

2. Information we may share

We may share your information with the following, or under any of the following circumstances:

Third parties we have retained to perform services on our behalf, such as Content hosting and delivery, data analytics, marketing and advertising, and payment services.

For the following reasons relating to legal matters or corporate responsibility based on our good faith assessment of the appropriate course under the circumstances: (a) as required by legal process or any law to which we are subject, (b) in response to a request by a court, law enforcement authority, or government agency or official that we believe would have the power to compel compliance if we refuse, (c) to protect our rights under our contracts, terms of service, and end user license agreements, and to otherwise protect our rights, (d) to protect the rights or welfare of others, including our employees and owners of copyright or other intellectual property in Content, (e) to prevent or mitigate physical harm to person or property or financial loss, (f) to assess or mitigate credit risk, and (g) to conduct any investigation relating to the foregoing.

3. Geography

We are based in Nairobi, Kenya. Any data collected in connection with our Service may be transferred to, processed, and stored within Kenya or other countries in which we do business or our service providers transfer, process, or store data.

4. Data Security

The security of information relating to our customers is very important to us. We use reasonable methods to protect that information, and review and adjust those methods as appropriate. We use Secure Sockets Layer encryption for the transmission of account registration and payment data, and in other instances where appropriate. You should understand that no feasible system of data security is invulnerable.

5. Changes To Policy

We may change this Policy at any time and without prior notice to you. If the changes are material, we may notify you by posting or displaying a notice on this page, by email, on an updated App available for free download, or by any other method we choose in our discretion. Changes are effective when the revised Policy is made available on our Service or through any other method we choose in our discretion, or at such later date as may be stated in the revised Policy. Your use of the Service after a change is effective will be governed by the Policy as changed. The Policy in effect at any time governs our use of all information in our possession at that time. However, if we change the Policy in a way that materially reduces the protections afforded information collected prior to the change, we will not apply that change to that previously collected information without the consent of the affected customers. Please review this Policy from time to time while you are connected to the Internet so that you are aware of any changes. We will indicate above the effective date of this Policy.