DukaPos Help Section

A point of sale (POS) system is a suite of software and hardware that gives businesses the ability to sell products and services, manage inventory, track sales performance, generate invoices, generate quotations, build customer relationships and much more. With DukaPos all this amazing features are offered at the tip of your finger tip using you mobile phone or tablet.

DukaPos works on a subscription model which is charged weekly, monthly, quarter yearly, half yearly or yearly for each branch of the business. We offer a one day trial subscription for new users to try out the system and decide which subscription plan suits them. We currently accept payment from mobile money in Kenya but we plan to roll out payments in other regions soon.

We provide additional hardware on demand such as our receipt printer for issuing physical receipts.The printer comes in 2 formats one for printing 57mm or 80mm receipts.We will advise depending on your business use case. NB Hardware costs are separate from subscription costs

Dukapos is designed to handle businesses with multiple branches.Every new branch added can be run independently within the system with the administrator being able to view reports from each branch.

We provide regular system updates to add new features and fix existing bugs. In addition we have a dedicated customer support channel on WhatsApp & email to address any issues that may arise while using the system.

1. Select the inventory section on the main menu

2. In the upper most section add the productname, the buying price, the selling price, product stock and finish adding inventory

1. Select the staff section on the main menu

2. In the upper most section add the staff first & lastname with the pin they will be using for logging in to the staff section and finish adding staff

1. Select the inventory section on the main menu

2. Click on the product you wish to add barcodes then a popup with several options will appear

3. Select add barcodes then scan with your device the product barcode to link it with the system

1. Select the printer receipt section on the main menu

2. Ensure you have paired with your bluetooth printer before hand.

3. Click the edit button and select your printer

4. Click the edit button below to set the paper width either 57mm or 80mm

5. Click on the test button to test if the connection was successful.

1.Select seller mode in the main menu and login with your staff pin

2. Select all the items you wish to sell from the inventory dashboard

3. On the bottom left section select payment mode as other then select invoice option

4. Add the customer name and telephone number or choose an existing customer

5. Generate and download the invoice with a copy being sent in sms format to the customer

1.Select seller mode in the main menu and login with your staff pin

2. Select all the items you wish to sell from the inventory dashboard

3. On the bottom left section select payment mode as other then select quotation option

4. Add the customer name and telephone number or choose an existing customer

5. Generate and download the quotation with a copy being sent in sms format to the customer